Legal
Refund & Cancellation Policy
How cancellations and refunds are handled for coordination and booked services.
Coordination fees
Where a coordination fee applies, it is disclosed in writing before it is charged, along with its cancellation terms.
Hospital charges
Hospital billing, deposits and refunds are governed by the policy of the treating hospital.
Travel and accommodation
Flights, hotels and transport are subject to the cancellation rules of the respective providers.
This document is a working draft and should be reviewed by qualified legal counsel before publication.